The Context Help provides fast and easy explanations of each page of the Control Panel. Simply click on the Show/Hide Help link in the top right corner of the Control Panel, and a drop-down window will appear with more information about how to use the functionality of any particular section of the Control Panel.

We have made over 40 video clips, so that you can become familiar with our Control Panel as quickly as possible. They can be accessed via the Control Panel's Support tab in the main menu.

This is an information system based on the keyword search principle, i.e. a FAQ (Frequently Asked Questions) information database; however, it is much more advanced than a standard static FAQ. We regularly update the database of the F.A.Q. with new entries, maximizing its potential as a valuable support tool.

If you still have not found the answer to your question in the Help Center, we suggest that you use our Ticketing System. You can open a ticket by clicking on the Request Help link. Each ticket is replied to within no more than 60 minutes after it has been opened. In order to supervise and maintain a high quality support service, we insist that a unique ticket is opened for each problem through the Request Help link in the Control Panel.

If you are unsuccessful in resolving your issue by the above listed means, you can still contact us via traditional means (either by e-mail, or by phone). Refer to the Contact Us page for specific contact details.

Important: If you are a client of Ambient Web Hosting and wish to request help through our website, by phone or through the Live Chat feature, we will ask you to open a Ticket through the hosting Control Panel (as described above). By using the ticketing system, we can supervise the quality of your customer support, thereby maximizing your support success.